Refund Policy

We want you to only pay when RX Finder actually helps. If we call the pharmacies near you and none have your medication in stock, you are covered.

Our guarantee

If we can't find your medication in stock at any pharmacy we call, you can choose either:

• A free re-search — we run the search again at no charge. Pharmacy stock changes by the hour, so trying again a day or two later often finds it.
• A full refund to your original payment method.

How to request it

Just reply to your results email, or contact support@getrxfinder.com, within 7 days of your search results and tell us whether you'd like a free re-search or a refund. We'll take care of it. Refunds typically appear on your statement within 5–10 business days.

When a search is "successful"

A search is considered successful once we provide you with at least one confirmed in-stock pharmacy. Successful searches are not eligible for a refund, because the service did what you paid for — located your medication. We always include a full report of every pharmacy we called and their response, found or not.

If the stock information was wrong

Pharmacy stock can change between our call and your visit. If a pharmacy we reported as in-stock turns out not to have your medication when you get there, let us know within 48 hours and we'll run a free re-search.

Multi-search packs

Search credits from a pack do not expire. If a search run with a credit doesn't find your medication, the same guarantee applies — reply for a free re-search or a refund of that search.

Abuse

We may decline or limit refunds and re-searches where we reasonably suspect fraud or abuse of this policy.

Questions? Email support@getrxfinder.com. See also our Terms of Service.